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Samsung zero-touch enrolment resolution

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Samsung zero-touch enrolment resolution

Following earlier reports of zero-touch enrolment failing for Samsung devices running OneUI 6/Android 14, Samsung last week updated their KB with details of a temporary resolution, with a permanent fix to come through OTA at a later date.

As of January 22nd, 2024, Google has implemented a server-side update to temporarily resolve this issue. The affected devices can now be enrolled through zero-touch enrollment.

Samsung is preparing a One UI 6.1 firmware update that includes the updated Google Play Service (GmsCore) app to permanently fix this issue. The One UI 6.1 update will be available as a software update to the affected devices.

This was previously covered here.

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Docs

General
Provisioning
Work profile
Fully managed
App management
FAQ