Expert help

Looking for support for your enterprise mobility issues or objectives? Get support via the following channels:



Take a look at /android, and if you don't see what you're looking for, try /search. There's a high likelihood your question may have been covered either directly, or indirectly, through existing docs.

If you still don't find what you're looking for, you can submit a request for content and I'll get to it as soon as I'm able.

Benefit: 24/7 access, many subjects and FAQs already covered, and if there's something missing it can be requested!



Post your request to the:

Benefit: As a community resource, your request may be picked up by other members of the community well-versed in the topic at hand. Once a resolution is achieved, the issue and resolution are public domain for others to benefit in kind.



Use my contact details to send me your request and I will respond when able. Please ensure your request is fully-formed, including the issue, any error messages or related information, full device details, EMM details, etc, and if you have media to support the issue (pictures, videos, ...), this will be of great help also.

Benefit: Private & sensitive topics may be covered. Bug reports and other PII can be shared without making this data publicly available.

Dedicated engagement


I make available several hours a month for dedicated engagements at the moment, for when the help required goes beyond what can reasonably be achieved through the no-cost options above.

Ideal for dedicated support, engagements of a strategic/planning nature, or projects of a greater scope or time requirement.

Some examples of dedicated engagements undertaken include:

  • EMM migration
  • EMM health check
  • Mobility strategy planning
  • EMM & device selection
  • Product consultation on Android Enterprise support for new or existing solutions
  • EMM deployment, end to end
  • Google Workspace deployment
  • GMS consulting for uncertified (AOSP) devices
  • Android Enterprise hardware validation

Contact me with a request for engagement. Include a detailed Scope and/or Statement of Work (SoW) defining your objectives, team involved, main PoC's, as well as a budget and time window for the engagement to review.

Fee options:

  • 1/2 day (up to 4h)
  • Full day (up to 8h)
  • Fixed per project

NB: Hours may be consumed ad-hoc, across multiple days as required.


  • Topics discussed may used as the subject or reference of articles on this website.
  • For non-dedicated support, NDAs and similar documents are out of scope. Share what you are permitted to share and I'll help as best I can.
  • Non-dedicated support is best-effort. Please respect this is done in my free time and if we're opening a can of worms together I may not be able to dedicate the time needed.
  • I may not be able to respond in a timely fashion at any point during non-dedicated engagements, and make no promises to solve an issue or fully satisfy a need as a casual engagement, but I'll do my best!