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Contents
Can a device be OTA managed from the zero-touch console?
Docs
General
Introduction
What is Android Enterprise?
Considerations when migrating from device administrator to Android Enterprise
Android Enterprise feature requests
What is Android Enterprise Recommended?
Android Enterprise FAQ
Android Enterprise device testing
What is Android One?
Android Enterprise vs Device Admin: Why DA is no longer suitable
Considerations for choosing Android in the Enterprise
Feature spotlight: Android Smartlock
Android glossary
Android version evolution graphics
Infobyte: Device Admin deprecation
How to submit a device for Android Enterprise Recommended validation
Gartner comparison of security controls for mobile devices 2019
Provisioning
How to become a zero-touch enrolment reseller
What is Android zero-touch enrolment?
Android Enterprise zero-touch console administration guide
Android Enterprise DPC identifier collection
Android Enterprise provisioning guides
Android Enterprise zero-touch DPC extras collection
Infobyte: Android Enterprise deployment scenarios
Infobyte: Android Enterprise fully managed provisioning methods
Manual Android Enterprise work-managed QR code generation for MobileIron
Work profile
Introduction to work profile
Android 14 changes how the work profile is turned off
Android Enterprise EMM COPE support
Android 11 COPE changes
Feature spotlight: Block unknown sources on work profile deployments
Fully managed
Feature spotlight: Factory Reset Protection
App management
Set up Hypergate's Kerberos Authentication on MobileIron Core for Android Enterprise
Managed Google Play, whitelist or blacklist?
Considerations when deploying MTD with Android Enterprise
Why you shouldn't install apps from unknown sources
Create and manage private apps for Android Enterprise
What is OEMConfig?
Create and manage web apps for Android Enterprise
How to locate a private Android app assigned to an organisation ID
Android 14 blocks apps targeting old Android versions
Handling Android 13 notifications permission
The Google Play iFrame app approval flow is deprecated
FAQ
Is Android Enterprise supported on uncertified (non-GMS) devices?
Does Samsung support Android Enterprise?
What versions of Android support Android Enterprise?
Can I change the account I used to bind Android Enterprise?
How to check if an Android device is GMS/Play Protect certified?
What is the Android Enterprise "bind"?
To use Android Enterprise do I need to buy Google Workspace (G Suite) and register my domain?
What devices should I buy for my organisation?
If Android Enterprise is supported from Lollipop, why is Marshmallow often mentioned instead?
What’s the difference between Device Admin and Android Enterprise?
Is it possible to bind Android Enterprise with multiple EMMs?
What is Android Enterprise Recommended?
My AER device doesn’t work properly with Android Enterprise, what should I do?
Is Android One better than AER? (Or the other way around?)
What’s the best provisioning method?
How do I configure Google Workspace domains for provisioning?
What’s the difference between allow adding accounts vs allow configure credentials?
Is it possible to utilise multiple VPN connections within a profile?
Does Android support Kerberos natively?
What’s the difference between device based accounts and user based accounts?
How do I manage the new notifications runtime permission in Android 13?
Can organisations see applications outside of the work profile?
Can organisations deploy applications to the parent profile in a work profile deployment?
Is it possible to migrate from DA to AE work profile without a re-enrol?
What is a work challenge?
Enrolment failed but the work profile was created. How do I remove it?
How can I provision a fully managed device?
Is it possible to “retire” (or enterprise wipe) a fully managed device?
Devices factory reset as soon as they’re enrolled, why?
Is Factory Reset Protection enabled on fully managed devices?
Is it possible to migrate fully managed devices between EMM solutions?
How has COPE changed in Android 11?
Does Intune support COPE?
Can organisations see applications outside of the work profile on a COPE device?
Can organisations deploy applications to the parent profile in a COPE deployment?
Is it possible to migrate from fully managed to work profiles on fully managed devices?
How should system applications be handled on a COPE device?
What OEMs currently support zero-touch?
Where are zero-touch resellers located?
Does zero-touch cost anything?
Is an EMM still required with zero-touch?
What happens if a fully set up device is added to the zero-touch console?
What happens if a user starts setting up a device before the zero-touch config is applied?
What happens if a zero-touch config is removed from an enrolled device?
What happens if a new config for a different EMM or server is applied to an enrolled device?
What happens if a zero-touch assigned device is reset?
What happens if a device is unregistered from the zero-touch console?
Can a device be OTA managed from the zero-touch console?
Does enrolling via zero-touch slow down or cause any delay to the setup process while it’s retrieving the zero-touch config?
What deployment scenario will a zero-touch device enrol under?
Why does zero-touch require so much touching?
Can anyone add a device to the zero-touch console?
Is it possible for an organisation to add previously-purchased devices to zero-touch?
Can anyone remove a device from the zero-touch console?
Does Samsung support zero-touch?
Is it possible to set a zero-touch default configuration?
Is it possible to bulk update zero-touch devices?
Is it possible to change zero-touch resellers?
Are all zero-touch devices Android Enterprise Recommended?
What are DPC extras?
What should I put in DPC extras?
What happens if a device is uploaded to zero-touch with the wrong manufacturer?
The device registered with zero-touch, but doesn’t launch during setup, why?
Does Android Go support zero-touch?
Are employee-owned devices eligible for zero-touch?
What’s the recommended way of managing in-house (private) applications?
Is it possible to deploy app shortcuts to the homescreen of an Android Enterprise device?
The Google Play iFrame is missing a feature in my UEM. How do I enable it?
How do I configure allowlist/blocklist domains for Google Chrome?
How do I configure Chrome managed bookmarks?
Change log
27 April 2023
remove faqs from global tags
22 September 2022
update tags
16 September 2022
category update and formatting
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26 April 2019 •
1 minute
27 April 2023
return to FAQ
Can a device be OTA managed from the zero-touch console?
No, please use an EMM solution for day-to-day device management.
Discuss this topic on the
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Docs
General
Introduction
What is Android Enterprise?
Considerations when migrating from device administrator to Android Enterprise
Android Enterprise feature requests
What is Android Enterprise Recommended?
Android Enterprise FAQ
Android Enterprise device testing
What is Android One?
Android Enterprise vs Device Admin: Why DA is no longer suitable
Considerations for choosing Android in the Enterprise
Feature spotlight: Android Smartlock
Android glossary
Android version evolution graphics
Infobyte: Device Admin deprecation
How to submit a device for Android Enterprise Recommended validation
Gartner comparison of security controls for mobile devices 2019
Provisioning
How to become a zero-touch enrolment reseller
What is Android zero-touch enrolment?
Android Enterprise zero-touch console administration guide
Android Enterprise DPC identifier collection
Android Enterprise provisioning guides
Android Enterprise zero-touch DPC extras collection
Infobyte: Android Enterprise deployment scenarios
Infobyte: Android Enterprise fully managed provisioning methods
Manual Android Enterprise work-managed QR code generation for MobileIron
Work profile
Introduction to work profile
Android 14 changes how the work profile is turned off
Android Enterprise EMM COPE support
Android 11 COPE changes
Feature spotlight: Block unknown sources on work profile deployments
Fully managed
Feature spotlight: Factory Reset Protection
App management
Set up Hypergate's Kerberos Authentication on MobileIron Core for Android Enterprise
Managed Google Play, whitelist or blacklist?
Considerations when deploying MTD with Android Enterprise
Why you shouldn't install apps from unknown sources
Create and manage private apps for Android Enterprise
What is OEMConfig?
Create and manage web apps for Android Enterprise
How to locate a private Android app assigned to an organisation ID
Android 14 blocks apps targeting old Android versions
Handling Android 13 notifications permission
The Google Play iFrame app approval flow is deprecated
FAQ
Is Android Enterprise supported on uncertified (non-GMS) devices?
Does Samsung support Android Enterprise?
What versions of Android support Android Enterprise?
Can I change the account I used to bind Android Enterprise?
How to check if an Android device is GMS/Play Protect certified?
What is the Android Enterprise "bind"?
To use Android Enterprise do I need to buy Google Workspace (G Suite) and register my domain?
What devices should I buy for my organisation?
If Android Enterprise is supported from Lollipop, why is Marshmallow often mentioned instead?
What’s the difference between Device Admin and Android Enterprise?
Is it possible to bind Android Enterprise with multiple EMMs?
What is Android Enterprise Recommended?
My AER device doesn’t work properly with Android Enterprise, what should I do?
Is Android One better than AER? (Or the other way around?)
What’s the best provisioning method?
How do I configure Google Workspace domains for provisioning?
What’s the difference between allow adding accounts vs allow configure credentials?
Is it possible to utilise multiple VPN connections within a profile?
Does Android support Kerberos natively?
What’s the difference between device based accounts and user based accounts?
How do I manage the new notifications runtime permission in Android 13?
Can organisations see applications outside of the work profile?
Can organisations deploy applications to the parent profile in a work profile deployment?
Is it possible to migrate from DA to AE work profile without a re-enrol?
What is a work challenge?
Enrolment failed but the work profile was created. How do I remove it?
How can I provision a fully managed device?
Is it possible to “retire” (or enterprise wipe) a fully managed device?
Devices factory reset as soon as they’re enrolled, why?
Is Factory Reset Protection enabled on fully managed devices?
Is it possible to migrate fully managed devices between EMM solutions?
How has COPE changed in Android 11?
Does Intune support COPE?
Can organisations see applications outside of the work profile on a COPE device?
Can organisations deploy applications to the parent profile in a COPE deployment?
Is it possible to migrate from fully managed to work profiles on fully managed devices?
How should system applications be handled on a COPE device?
What OEMs currently support zero-touch?
Where are zero-touch resellers located?
Does zero-touch cost anything?
Is an EMM still required with zero-touch?
What happens if a fully set up device is added to the zero-touch console?
What happens if a user starts setting up a device before the zero-touch config is applied?
What happens if a zero-touch config is removed from an enrolled device?
What happens if a new config for a different EMM or server is applied to an enrolled device?
What happens if a zero-touch assigned device is reset?
What happens if a device is unregistered from the zero-touch console?
Can a device be OTA managed from the zero-touch console?
Does enrolling via zero-touch slow down or cause any delay to the setup process while it’s retrieving the zero-touch config?
What deployment scenario will a zero-touch device enrol under?
Why does zero-touch require so much touching?
Can anyone add a device to the zero-touch console?
Is it possible for an organisation to add previously-purchased devices to zero-touch?
Can anyone remove a device from the zero-touch console?
Does Samsung support zero-touch?
Is it possible to set a zero-touch default configuration?
Is it possible to bulk update zero-touch devices?
Is it possible to change zero-touch resellers?
Are all zero-touch devices Android Enterprise Recommended?
What are DPC extras?
What should I put in DPC extras?
What happens if a device is uploaded to zero-touch with the wrong manufacturer?
The device registered with zero-touch, but doesn’t launch during setup, why?
Does Android Go support zero-touch?
Are employee-owned devices eligible for zero-touch?
What’s the recommended way of managing in-house (private) applications?
Is it possible to deploy app shortcuts to the homescreen of an Android Enterprise device?
The Google Play iFrame is missing a feature in my UEM. How do I enable it?
How do I configure allowlist/blocklist domains for Google Chrome?
How do I configure Chrome managed bookmarks?