Is it possible to set a zero-touch default configuration?

Yes. A default configuration auto-assigns to any device newly added to your zero-touch account. Only one configuration can be the default at any time; creating or promoting a new default automatically clears the isDefault flag on the previous one.

Defaults do not reassign devices already present in the console. Anything already listed keeps whatever configuration (or no configuration) it had at the time the default was changed. To update existing devices, use the CSV import or the customer API to reassign them in bulk.

Defaults are most useful when:

• You purchase devices continuously from the same reseller(s) and want them to enrol against the same EMM without manual intervention
• You operate a single-tenant deployment with one EMM/policy at a given site or business unit
• You want to guarantee new arrivals never slip through unconfigured

They are less useful when:

• Devices from different resellers or batches need different configurations
• You run multiple EMMs or tenants under one zero-touch account (a common MSP scenario)
• You prefer explicit per-device assignment as a control gate before devices ship to users

Two supported bulk paths:

1. CSV - Download the template from the zero-touch portal, update the appropriate columns for the target IMEIs/serials, and re-upload. The portal processes the file and reassigns devices.
2. Customer API - Use devices.applyConfiguration (or devices.removeConfiguration) to target devices programmatically. Suited for automation or integration with an EMM workflow.