Following earlier reports of zero-touch enrolment failing for Samsung devices running OneUI 6/Android 14, Samsung last week updated their KB with details of a temporary resolution, with a permanent fix to come through OTA at a later date.
As of January 22nd, 2024, Google has implemented a server-side update to temporarily resolve this issue. The affected devices can now be enrolled through zero-touch enrollment.
Samsung is preparing a One UI 6.1 firmware update that includes the updated Google Play Service (
GmsCore) app to permanently fix this issue. The One UI 6.1 update will be available as a software update to the affected devices.
This was previously covered here.
🛟 For help or guidance, feel free to reach out.